Legal Notices (Act on Specified Commercial Transactions)

Seller

Sakura Pet Store

CEO

Junda Fujii

Address

2-6-3 Sumiyoshi, Hamamatsu City, Shizuoka Prefecture, 430-0906

Phone Number

090-5853-4116
※Inquiries are accepted via email.

Email Address

jjf119224@gmail.com

Sales URL

https://sakurapetstore.com

Sales Price

Price (tax included) listed on each product page

Other Charges Required Apart from Product Price

Shipping fee: Amount displayed at the time of order
Consumption tax: Included in the product price

Payment Methods

Credit card (Visa, Mastercard, American Express, JCB)
Shop Pay / Apple Pay / Google Pay

Payment Due Date

Payment is confirmed at the time of order.

Product Delivery Time

【Domestic (Japan)】Within 15 days after order confirmation
【International】Within 30 days after order confirmation
※Delivery times may vary depending on stock availability and delivery conditions.

Returns and Exchanges

Returns and exchanges are accepted only if you contact us within 7 days of product arrival and the product is unused and unopened.

【Cases where returns and exchanges are not accepted】
・Returns due to customer convenience (e.g., wrong size, different from image)
・Used or opened products
・Products for which 8 days or more have passed since arrival
・Sale or discounted products

【Return Shipping Costs】
・For customer convenience: Customer bears the cost
・For defective products or incorrect shipments: Our store bears the cost

If you wish to return or exchange a product, please contact jjf119224@gmail.com first.

Inquiries

jjf119224@gmail.com
※We aim to respond to inquiries within 2-3 business days.